September 2017 TOP30 Car Sales Complaints Comments

According to the National Automobile Production and Sales Data provided by the CCC, the national car sales in September 2017 were 1.097 million, up 15.6% month-on-month and down 2.6% year-on-year. The traditional “Jin 9 Silver 10” sales season has gradually drifted away. In the same period, Car Quality Network received 2499 valid complaints from car owners for cars, which was a 6.6% decrease from the previous month and was still showing an upward trend year-on-year. The number of complaints was up 10.3% from September 2016. This month's "transmission abnormal noise" is still the first major complaint, but the number of complaints has decreased month-on-month; "vehicular odor" has again become the focus of complaints from owners this month, with 231 complaints and the number one "transmission. The number of complaints of abnormal noise is almost the same; the problem of "design questions" in the trunk that has risen significantly in complaints in recent months has fallen sharply this month, but the number of complaints has remained at three digits; Problems such as “transmissions and setbacks” and abnormal engine noise are also the focus of consumer complaints, and the number of related complaints exceeds one hundred.

As a whole, the top ten models selected in this edition of the list and the rankings are basically the same as in August. It is worth mentioning that the three newly-listed models are Korean cars, namely Beijing Modern Leading, Mingtu and Dongfeng Yueda·Kia K3. After experiencing sales of “Waterloo” in the first half of the year, sales of Korean cars seem to have begun to pick up in the second half of the year, basically returning to the level of the same period of last year. However, it is currently impossible to judge whether the sales volume can be shaken off. Looking at the top ten models on the list, with the exception of Yinglang, the sales volume of other models all achieved different degrees of increase. Among them, Lang Yi won the championship again three months later and returned to the "50,000 clubs." Although Corolla's sales have improved, the ranking has dropped by two places and ranked seventh. In addition, Geely emgrand sales once again stood above 20,000 this month, but unfortunately it is still not in the top ten list, but it is gratifying that its complaints continue to show a downward trend.

Data point of view:

1、Korean cars return to the Kia K3 out of the haze

In 2017, due to the impact of the “Made in Germany” incident, the overall sales volume of Korean cars has dropped sharply, and Kia K3 has been unable to escape the sales of “slummers”. As the sales of Dongfeng Yueda·Kia, Kia K3's previous sales have been maintained at more than 10,000, and even in the fourth quarter of 2016, sales exceeded 20,000 for three consecutive months, but as people often say, “Tomorrow and accidents are not Knowing which one came first" entered the 2017 Kia K3 and other Korean models with an "accident." From the graph of sales volume complaints above, we can see that sales of the Kia K3 in 2017 have suffered a “cliff” decline, and the gap between the lowest point of sales and the highest point of sales has exceeded 4 times. However, as the auto market entered the second half of the year, the overall sales volume of Korean cars has rebounded, and the sales volume of Kia K3 also gradually took a break from the bottom. In particular, this month's sales once again exceeded the million mark and created nearly 7 months. Sales volume is new high. It is worth noting that, behind the significant increase in sales volume, the volume of complaints from Kia K3 also achieved a "backlash," and the number of complaints returned to single digits again. For the Kia K3, the haze of sales has been initially dissipated, but it is still too early to talk about whether it can return to its peak.

2, a strong champion to regain the glory of the king

As a regular guest in the top three rankings, for Laguna, no first means failure. However, judging from the data for the past year, the number of successful wins in the race with Sylphy and Yinglang is not too numerous. It is not difficult to see how fierce the competition in the compact car market is. However, the brilliance of the king will not be concealed. After 3 months, Langyi once again recaptured its own championship. Not only did it return to the “50,000 clubs” again, but the 53,520 sales figures also set new sales records. It can be seen from the chart of sales volume of Langyi's sales in the past year that the amount of complaints and sales are basically in line with the trend, but there are some differences in September. In the case of a significant increase in sales volume, the volume of complaints in Sunny has dropped steadily, which shows that its quality of reputation has become increasingly stable, and it will not change too much with sales fluctuations, and this is also a "king" as a sales volume. The necessary qualities.

3, the impact of the highest point Wei Lang out of the "up" road

Compared with his brother Yinglang, Weilang's sales seem to be somewhat inadequate, but in fact it has been working silently, and it has gradually become an important sales role for SAIC-GM Buick. Although in February of this year, Wei Lang experienced a low sales volume, but sales have been rising month after month, the road to sales "up" is becoming clearer and clearer. Weilang's sales volume increased significantly again this month. It was only one step away from the 20,000 mark, and the 19,510 results also set a new sales volume since 2017. Observing the sales volume of Weilang's sales in the past year, we can see a very clear feature. On the one hand, sales volume has gradually increased, while on the other hand, the volume of complaints has been on a downward trend, and its quality reputation is becoming increasingly stable. This trend is undoubtedly a delight, and it is also one of the necessary conditions for judging whether a model’s quality of reputation is good enough. Looking ahead, with the launch of 2018 models of new Weilang models, sales will surely usher in a larger increase. With its stable quality reputation, Weilang’s “upward” road will go further. It also allows us to look forward to whether it can become a "Shenju" like the Hideo.

4, do not guarantee that the Audi A6L should stand the last post

In 2017, Audi was gradually in a weak position in the sales competition between BBAs, but this weakness has undergone some changes in the second half of the year. With the gradual recovery of Audi in the second half of the year, sales have continued to climb, and the sales gap between Mercedes-Benz and BMW has become smaller and smaller. Among these non-A6L heroes, in the final year of the cash A6L life cycle, its sales performance is remarkable. Especially in the first half of Audi's weak sales, the Audi A6L's sales have been firmly standing above 10,000, not only to save Audi face, but also laid the foundation for Audi to chase Mercedes-Benz and BMW in sales. However, it should be pointed out that although the sales volume of the Audi A6L has risen steadily, the amount of complaints has also shown the same trend. When the life cycle is about to end, don't be late at the festival. Stand steadily.